About
Who we are
SHTERA is a product of TeraServer Network Solutions, operated by CABRAL, ALBERTO SANTIAGO (tax ID / CUIT 20-28693326-3, registered with Argentina's tax authority AFIP/ARCA), with registered address at Amenabar 2313, Piso 3, Dto. 6, Buenos Aires, Argentina. TeraServer bills and collects payment for SHTERA's plans through its own system.
TeraServer has been operating since the year 2000, with its own infrastructure in a Tier IV datacenter.
Why we built SHTERA
It started from our own problem: servers and passwords scattered across spreadsheets, generic password managers, and loose notes. SHTERA centralizes all of that in one place, with a browser console (SSH, RDP, VNC) — nothing to install.
How we protect your credentials
Your password never leaves your browser: it's transformed there, 600,000 times over, before anything is sent to our server — and what we receive can't be used to reconstruct it. Every folder in your tree has its own encryption key, itself protected by your password, by a 24-character recovery code you generate at signup, and — if you turn it on — by a passkey on your device. If your company has more than one person, each one has their own keypair: nobody sees a folder that wasn't shared with them, not even with full access to the database.
If you lose all three keys at once (password, code, and passkey), there's a last resort: a recovery key that does not live on our servers. It's kept encrypted on a separate machine with no open connection to the world, and using it requires verifying your identity with a small, random charge to a card — never a security question or a WhatsApp message.
Contact
For any question: support@shtera.com.